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[Digital Products - Bills] How do I pay for my bills?

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Paying your bills through the Shopee app is quick and easy! Follow the steps below:

How to Pay Your Bills

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a) Open the Shopee App and tap on See More in the icon section.
b) For ShopeePay user, Open ShopeePay App and tap on View All
a) Shopee App: Select Prepaid, Bills & Tickets.
b) ShopeePay App: Scroll down to Prepaid & Bills section
Choose the type of bill you want to pay.
Enter the required reference number (e.g., phone number for postpaid, account number for electricity bills).
Choose your payment method.
Tap Pay Now.
Once payment is successful, view the summary of your order details and order status by clicking ‘View Order Details’. Do allow 1 day for your order to be updated to your account.

For specific bill operators and the required information, refer to the table below.

Bills Category	Bills Operator	Information Required
Postpaid	U Mobile	Enter 10-11 digits phone number
	XOX	Enter 8-11 digits phone number
	Redone	Enter 10-11 digits phone number
	Celcom	Enter 10-11 digits phone number
	YES	Enter 8-12 digits phone number
	Digi	Enter 10-13 digits phone number
Astro	Astro	Enter 10 digits account number
Internet & Voice	unifi	Enter 10-14 alphanumeric account number
Electricity	Sabah Electricity	Enter 12 digits account number
	Sarawak Energy	Enter 12 digits account number
	Nur Power	Enter 5 digits account number
Water & Sewerage	Air Selangor	Enter 10-13 digits account number
	Indah Water Konsortium	Enter 8-11 digits account number
	Pengurusan Air Pahang Berhad	Enter 10 digits account number
	Perbadanan Bekalan Air Pulau Pinang	Enter 11 digits account number
	Syarikat Air Negeri Sembilan	Enter 14 digits account number
	Syarikat Air Johor	Enter 16 alphanumeric account number
	Lembaga Air Perak	Enter 16-17 alphanumeric account number
	Syarikat Air Melaka	Enter 16 digits account number
	Syarikat Air Terengganu	Enter 10-14 digits account number
	Syarikat Air Perlis	Enter 6 digits account number
	Syarikat Air Darul Aman	Enter 13 digits account number
	Lembaga Air Kuching	Enter 10 digits account number
	Air Kelantan	Enter 15 digits account number
	Air Sabah	Enter 15-16 digits account number
	Air Sarikei	Enter 12 digits account number
	Air Sibu	Enter 11 digits account number
	Jabatan Bekalan Air Labuan	Enter 12 digits account number
Local Council	Majlis Perbandaran K.Bharu	Enter 4-8 digits account number
	Majlis Perbandaran Alor Setar	Enter 4-16 alphanumeric account number
	Majlis Perbandaran Johor Bahru	Enter 4-16 alphanumeric account number
	Majlis Perbandaran Subang Jaya - Cukai Taksiran	Enter 16 digits account number
	Majlis Perbandaran Subang Jaya - Sewa Harta Majlis	Enter 15 digits account number
	Majlis Perbandaran Subang Jaya-Bil Air	Enter 20 digits account number
	Majlis Daerah Kota Tinggi	Enter 12 digits account number
	Majlis Bandaraya Seberang Perai	Enter 11 digits account number
	Majlis Bandaraya Seberang Perai - Sewa	Enter 11 digits account number
	Majlis Perbandaran Sepang	Enter 11 digits account number
	Majlis Perbandaran Manjung - Cukai Taksiran	Enter 12 characters account number Enter 10 digits bill number
	Majlis Perbandaran Manjung - Sewa	Enter 13 characters account number
	Majlis Perbandaran Manjung - Kompaun	Enter 10 characters account number
	Majlis Perbandaran Manjung - Bil Air	Enter 9 characters account number
	Majlis Perbandaran Alor Gajah - Cukai Taksiran	Enter 15 digits account number
	Majlis Daerah Cameron Highlands - Cukai Taksiran	Enter 12 characters account number Enter 10-12 digits telephone number
	Majlis Perbandaran Jasin - Cukai Taksiran	Enter 12 characters account number Enter 10-12 digits telephone number Enter 4 digits bill reference number
	Majlis Daerah Jerantut - Cukai Taksiran	Enter 12 characters account number
	Majlis Daerah Kuala Langat	Enter 13 digits account number
	Majlis Daerah Hulu Selangor - Cagaran	Enter 12 characters account number
	Majlis Daerah Hulu Selangor - Cukai Taksiran	Enter 8-9 characters account number
	Majlis Daerah Hulu Selangor - Pelbagai	Enter 12 characters account number
	Majlis Daerah Hulu Selangor - Sewaan	Enter 14 characters account number
	Majlis Bandaraya Shah Alam - Cukai Taksiran	Enter 12 characters account number
	Majlis Perbandaran Hang Tuah Jaya - Cukai Taksiran	Enter 11 digits account number
	Majlis Perbandaran Hang Tuah Jaya - Sewa	Enter 11 digits account number
	Majlis Perbandaran Hang Tuah Jaya - Kompaun	Enter 10 digits account number

📌 Note: The required digits for each operator vary. Please ensure you enter the correct details to avoid payment failure.

What Bills Can You Pay on Shopee?
You can make payments for the following types of bills

Postpaid
Prepaid Top Up
Astro
Internet & Voice
Water & Sewerage
Electricity
Data Package
Local Council
PTPTN

How to Find Your Account Number?
If your bill requires an account number, tap the ⍰ button next to the Account Number field in the Shopee app for guidance.

How to Check Your Order Status?
Once your payment is successful:

Tap View Order Details to check your order summary.
Allow 1-3 working days for the payment to be processed.

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